Heeey, our mobile networks are much less shitty than our railway services! :)

Anyways, in such cases, I would try to get more competent hardware, instead of proudly advertize it in my email signature. Also, yeah, she was as competent as our mobile networks or our railway. When I subscribed the contract, she was making fun of another tenant who failed transferring money and then came with lame excuses like 'the bank account number was invalid'. In a very unfriendly German rich grandma way of making fun. Turned out when I tried to transfer the first rent: The bank account number was invalid... Well... At least she was precise with the mobile phone she had (not so much with its spelling, though). :)