Yes, let's bring the experience of waiting at the DMV or dealing with the IRS to payment systems. Great idea
I’ve never had a problem with the IRS or DMV, because unlike Visa or Mastercard they are government agencies with accountability to the people.
Visa and Mastercard are a cancer.
My experiences with the DMV have actually been pretty decent. I think a lot of their negative reputation is from how it used to be, but that they have improved substantially since then?