I don't understand who all these people are who keep saying 'but I need twitter for my local politicians.' Like really? I have not followed any local politicians or authorities twitter and I still get relevant information. Believe it or not, which you might not if all you do is parrot these comments and I have seen this very comment line of thinking parroted for YEARS about twitter, most people do not follow the city hall twitter if they even have a twitter, and they get by fine. I mean people are citing they need to follow their utility. Are you kidding me? Your utility will post a highly localized service outage that might only affect 1 block of a city or less to their world facing twitter feed? And not simply alert customers via their phone on file as they've done for me forever?
The current American government is basically entirely comprised of people who were terminally online on Twitter and communicating with the right politicians - those people got everything they wanted. This seems like evidence that it actually does matter.
> Your utility will post a highly localized service outage that might only affect 1 block of a city or less to their world facing twitter feed? And not simply alert customers via their phone on file as they've done for me forever?
It doesn't match your very contrived example specifically, but yes essential services in my major metropolitan area provide more useful and timely information via twitter/X than other sources. People don't or can't register for updates from the city or county, so government organizations have no means of publishing information for public consumption other than social media, and twitter was the de facto standard.
Also, many local schools, clubs, etc. used it as their "official" source for updates for years.
You are definitely out of the loop if you can't access it, and places are glacially slow to change.
Where I live currently in Europe utility companies need to inform me even in an offline way. There is no need for internet for this.
I'm reading the news with a two week delay for almost a decade, and I haven't missed anything worthwhile. There are exactly zero reasons to read Facebook/Twitter for it. For example, the value of the current US administration's word is zero. When they say something, there is no change in probability distributions in anything anymore. This two week delay makes this very obvious on the occasions when I checked the latest state of some issues. But others are the same, just for different reasons: in reality you have a very small effect on any highly politicized topics. When parents trust their kids less than politicians, then there is not much to do with everyday tools, like arguing (there are some places where there is a value, but those won't ever move the needle).