My personal bet is there's an 80% chance this is caused by some internal bootstrapping problem that they've messed up. AIUI all the main cloud vendors are in trouble here. The automation project I work on is expressly designed to help folks solve this DR/bootstrapping problem. Soo many people get this wrong. Of course missiles don't help things, but I'd bet AWS is primarily to blame here. I'd love an actual technical report of why they can't recover things.