alt Hacker NewsI know someone who works in law and deals particularly with an area of US benefits and healthcare law. One of their workflows for lower-level employees at their firm involves taking in documents from healthcare plans and organizations, analyzing them for certain kinds of data, and then importing that data into an internal system they use to analyze and provide guidance on plans. The internal system can contain hundreds of documents for an individual client. All of the documents have the same information (roughly) but in totally diverse formats and styles. Once it's in the system, it's easy to compare and analyze across documents and the research process is much faster.
They recently bought a Claude subscription and began using Claude to do the initial read of the documents and output JSON they can import into their internal systems. The work still must be reviewed by an attorney - Claude is nowhere near making the kinds of judgments a lawyer would make about this content - but it has increased their throughput from 2-3 documents an hour to 8-10 documents an hour by killing the busy work.
LLMs have great advantages for this kind of work - but not for decision-making. I just don't see OpenAI ever admitting that.
(I've left some details intentionally vague because this is a very specific area of law and I don't want my friends to be identified without their consent.)
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> They recently bought a Claude subscription and began using Claude to do the initial read of the documents and output JSON they can import into their internal systems. The work still must be reviewed by an attorney - Claude is nowhere near making the kinds of judgments a lawyer would make about this content - but it has increased their throughput from 2-3 documents an hour to 8-10 documents an hour by killing the busy work.
At my company we're also in the process of deploying a system that does exactly that. And what's interesting is that you absolutely do not need a frontier model for that, a small VLM (vision-language model), with optionally a little bit of fine-tuning, gives you the same output quality at a fraction of the latency and cost.
Happy to see measured results that isn't breathless glazing, and I suspect this is the kind of thing happening everywhere all at once. The other thing to consider is "burnout", in quotes because I mean that the work you describe sounds kinda boring, so people would resent doing it after a while and productivity would slow right down. Automation is the solution to tedium / toil, has been long before AI.
LLMs are still absolutely horrid at analyzing PDFs so the results they are getting must be chock full of errors..
How do these use cases stack up (for real) in legal AI tools like Legora and Harvey?
Disclaimer: I used to work in legaltech, but not those two companies.
I’m curious how this increased throughput happens.
You’ve accurately stated that AI isn’t as rigorous as a trained attorney. Doesn’t that mean that every single datapoint must be confirmed by a human?
How is that quicker than just using a human to read the content and make the call? Data entry savings?
I'm a lawyer myself.
I see problems in LLMs doing research, making drafts, etc.
I see 3 kinds of potential users.
1. Non legal background people trying to avoid going to a lawyer. They should definitely NOT use an LLMs.
2. Fresh out of law school graduates.
They think they can do fast work, draft quick replies, do fast case research, enh. They should go the traditional route of interning, learning the "art", they probably won't need it because they will learn "how the law works"
3. Established attorneys. They usually have templates made for most things, over their career, they have established routines of making things fast, maybe it can help them but to say replacing good chunk of work or offloading to LLMs isn't probably going to go well.
There is a reason why interns are made to do grunt work. The "chain of command" is built so they learn on basic stuff, learn to make decisions, etc. Without these basic decisions under their belt, an intern can't take bigger decisions later on. They just won't know....
They'd be better off outsourcing to lawyers in another country.
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My dog can review documents at an even faster rate.
You havent given any proofs or even comments that the work is the same level of quality or accuracy.
I just realized how refreshing it is to read an honest take like "from 2-3 documents an hour to 8-10 documents an hour" instead of "it's doing the work of a month in 5 minutes!!!!1".