I think it's equally likely a windows update breaks a family owned computer and the solution isn't clear to them eg reinstall drivers directly from Vendor.
I'd also rgue Mint is easier to navigate than Windows with it's 3+ different context menus and baked in ads.
Windows isn't where it's at either.
Desktop computing is just in a bad state.
And I agree, Linux Mints DE (Cinnamon) is very user-friendly!