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JoshTripletttoday at 1:47 PM1 replyview on HN

You can trust someone to know the details and reasons for why something happened, and still want to provide the specific direction of "what are you doing to make sure it doesn't happen again". The organizational default is often to explain a fault (or worse, focus on blame) without specifically working to find a process improvement to prevent it from happening again.


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malvimtoday at 1:51 PM

Except if you don’t know the details, how will you be able to make an informed decision on what happens next?

- We’ll just fire joe - Ok cool

I agree with the parent comment. You need SOME level of detail, otherwise your decision might as well be a guess.

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