alt Hacker News> It is absolutely wild to me how a corporation can be so toxic and abusive to its users and still be in business.
Cory Doctorow wrote a book exactly about this business practices, "Enshittification: Why Everything Suddenly Got Worse and What to Do About It."
"Once the platform is fundamentally focused on the shareholders, and the users and vendors are locked in, the platform no longer has any incentive to maintain quality. Enshittified platforms that act as intermediaries can act as both a monopoly on services and a monopsony on customers, as high switching costs prevent either from leaving even when alternatives technically exist."