It's just a typical case of XY problem[0].

X is search engine. Y is to get answers. (most) People want to get answers. If they can skip search engine part it'd be a net positive for them.

Ironically that programmers should be the ones who understand XY problem the most (after all the name is coined by a programmer to address it), not the "normies."

[0]: https://en.wikipedia.org/wiki/XY_problem