I agree with the author, these suggestions would improve AI products for users.

But AI product users are not the customers of AI companies, they are the product. The customers are the companies that want to "optimize employee costs" and they don't need any of this. These customers are also motivated by FOMO - their rivals out-competing them using this technology.

Say AI is a X multiplier for an employee. We don't see the X multiplication in salaries. Thus the (X-1-raise)*salary value is captured by the company and not the AI user. Not a bad deal for 200USD a month if X is between 2 and 10.