> In areas where theft was particularly rampant and losses were as high as 83 percent, according to Tata, the companies took a different strategy. These pockets of Delhi were predominantly occupied by low-income families. Tata Power, and later BSES, worked to improve the water supply for these residents and provide educational opportunities, such as instruction in reading and writing in Hindi as well as financial literacy. These efforts focused on the women, who were at home more, and paid them to collect electricity payments from their neighbors. Bill payment rates from these areas are now on par with those of other parts of Delhi
This is... interesting on multiple levels.
Modernity transition happening in real time. Not just electricity, but also the state institutions and the public.