Too true. I worked there.
Ask Jeeves hired hundreds of cheap liberal arts majors to classify data, some users thought Jeeves was real, the stock spiked when big companies hired Jeeves to automate support thinking it was a silver bullet, and the whole thing collapsed when a better model came along, and it degenerated into ripping off rubes with bottom of the barrel ads.
Damn, what a way to go.
Sounds like the story of OpenAI in 6 years