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graemep • yesterday at 3:54 PM • 1 reply • view on HN

They can be with decent search and if well organised. gov.uk works pretty well as it is and I suspect adding a chatbot would make it worse.


Replies

nfw2 • yesterday at 8:55 PM

1. decent search, if you mean something other than what the browser provides, isn't part of a static document

2. the nature of the problem statement "needle in a haystack" suggests obstacles to traditional text search, eg. too many false positives to be helpful for natural searches and challenges to constructing more specific ones.

language models introduce new possible solutions to this ie semantic search. poorly-designed chatbots could be worse than a basic search, sure

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