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bfrink • yesterday at 2:14 PM • 0 replies • view on HN

You hit HELP HELP (a dedicated button on the keyboard) and a real, knowledgeable person in your time zone will _fix_ any problem with the data you see on your screen. If it's not fixed by the time their day ends, they will hand your ticket to yet another knowledgable person to the west who will continue working on it to fix it. That is, the data quality, and the data quality processes, are a large part of what you pay for. People get hung up about real time, but what if a number on a financial statement from 10 years ago is screwing up your model training?