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akd • today at 1:42 AM • 1 reply • view on HN

Hard caps are rare because companies find it more profitable to forgive sympathetic individuals' bills while raking in profits from corporations whose services have gone awry


Replies

apt-apt-apt-apt • today at 2:23 AM

Clearest explanation ever.

Plus, nobody wants to be the fired PM who said "I spent our eng. hours to achieve -20% revenue".