Amazon's pharmacy prescribes a large swath of medications over text. No call or video necessary.
To make things more complicated, every message I sent was responded to by a different nurse practitioner. So it seemed everytime i sent a response or question, it would get routed to a random NP and she would respond without reviewing the full conversation.
Works if you know what you need, and I can't imagine AI being a worse process than whatever Amazon is doing.
The AI at least is very good at maintaining the details of all conversations.