I was talking to the guy who used to run our ITSM system at work. He said a team was trying to query the system 10x per second to check for updates, which was causing performance issues. Assuming it was a bug, he went to the team to have them tone it down. He was shocked when they fought with him over it. It was working as designed and they didn't want to check less frequently, despite there being no logical reason to do this.

This may be working exactly as designed, as it costs them effectively nothing to constantly scan.

Engineer: How often should our software scan the local network looking for new devices? Once a day? Once an hour?

Manager: We might miss something. Since scanning doesn't cost us anything, better do it a thousand times a second!

It's impossible to tell the difference between being malicious and being ignorant.

With this particular company, everything else they do is malicious so I won't ever give them the benefit of the doubt.

I tried to use a reusable pod in one of their machines the other day and when I shut it the handle broke off leaving me rather confused. Turns out in the closing head of the machine they stuck in 4 big metal spikes to destroy anything put in there. There is absolutely no reason to do this, none, other than being dicks. Had to get out the epoxy and repair the handle of a friends machine.

So yea, screw them.

I don't understand giving the benefit of the doubt to a company that is actively spying on its customers, which in some jurisdictions would be illegal.