alt Hacker NewsThis will have no impact on Adobe's shenanigans. They offer click-to-cancel, but then charge a cancellation fee equal to what you would have paid for the rest of the one-year term. Their clever justification is that you received a significant discount for committing to a year, so you still owe them for the remaining months if you cancel early. I didn't even realize I had signed up for a one-year commitment. I'm not sure where they buried that clause.
I expect more businesses will transition to this strategy to counter NYC's new rule. They won't necessarily lower the price, but you will have to sign up for a one-year term, then they will hit you with a massive cancellation fee if you "click to cancel".
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If you actually ask them and push a little they’ll forgo that fee. Disclaimer: Adobe is the worst and can’t wait to see them crumble. If Intuit could also go…
That falls under deceptive advertising.
> discount for committing to a year
It's worse than that. They don't even offer a monthly subscription contract - it's purely annual, but they advertise and promote monthly with fine print.
> This will have no impact on Adobe's shenanigans.
Which is where AI comes in.
Companies that are user-hostile have no place in the future.
edit: love the downvotes for pro-user rights advocacy. Keep it real, HN.
I hate to defend Adobe but it literally says "Annually, paid monthly" right under the price.
They should for sure list the annual price and the monthly price but it's not "burried".
With LLMs in the picture there’s no excuse for signing a contract without reading it because it was too long or hard to understand. Adobe makes its terms pretty clear. You are entering a one year commitment.
Btw its likely still possible to change subscription with Adobe to different one and then cancel it free of charge due to new 14-days window. Not sure if it works right now, but worked like charm before.