alt Hacker NewsI feel real dumb asking this but how will AI help here? I'm sick, so if this is a stupid question, let's say it's because of that.
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In addition to disrupting big software that’s now easy to clone, AI makes it easy to be very persistent as a dissatisfied customer.
I never used to bother with asking for discounts and refunds because of the hassle. Now when Instacart delivers crappy produce or the heat press controller tracks to a different temp than a thermometer shows, I just have Claude deal with opening, tracking, responding to support.
AI makes it easy to replicate existing software. One can ask a LLM to replicate Photoshop functionalities and, to some extent, it will.
Another way it would help is making it easier for users to analyse the T&Cs they are signing up for.
Most people aren't well versed in reading T&Cs and whilst LLMs won't do a perfect job, they would likely do a decent job at assessing and highlighting potentially unfriendly clauses such as this.
There are a couple of vibe coded "alternatives" to Adobe Suite.
I think the idea is you'll just ask Claude to make a photoshop and you won't need adobe
> how will AI help here?
I've been using Claude in what I call iKaren mode. Basically, all the little complaints where I know I'm in the right against a large corporate other but don't want to get emotionally invested into a petty dispute go to it.
I recently had a room in Milan where they were rude at the rooftop–I was ignored after being seated for thirty minutes–and then refused to enable A/C (which they could do remotely) until I called twice, finally yielding at 1AM. I had a terrible night's rest and, resultantly, difficult day of travel the next day. It was a single night at an expensive hotel–I'd ordinarily ignore it.
This time, I passed my booking details and a short blurb to Claude. Between the flight and ferry to my next destination, it negotiated first, a night's free stay (which I rejected) and then a 25% reïmbursement.
(Granted, OP might be imagining that one can replicate everything one does with Adobe's software with an image-generating AI. Which one might be able to. But it's not going to be cost competitive with anything Adobe offers for at least half a decade given current power- and chip-buildout schedules.)