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Hugsbox • today at 1:39 PM • 5 replies • view on HN

Do I work in the twilight zone or something? The company I work for is trying to phase out Firefox, and I'm getting multiple complaints a week from non-technical users that they can't open Firefox anymore and they don't want to use any other browser.


Replies

nloomans • today at 2:36 PM

Are those customers from Germany maybe? Germany has really high Firefox market share compared to basically any other country.

timcobb • today at 1:50 PM

Non-Technical users are complaining to you about how they want to use Firefox? What?

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chii • today at 1:48 PM

people who decide on policy tend not be the same people on the ground doing real work. Therefore management makes a policy, they think they are doing the correct thing, when in actual fact, they're not, but just don't hear or get the right type of feedback (including feedback they trust to be real and isn't just the workers complaining/whinging unnecessarily).

This type of dysfunction occurs quite frequently i find.

jpalawaga • today at 2:40 PM

as the family techie, I recommend tech and that's what sticks with them. Recently, it's Firefox.

I wouldn't be surprised if those people had some techie in their life advising similar! and/or, they just really want decent adblock tech.

driverdan • today at 3:05 PM

> The company I work for is trying to phase out Firefox

Why?

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