Mostly playing devil’s advocate here but if the McDonald’s app glitched and showed a popup claiming to be a licensed psychiatrist I don’t think they would be liable for the consequences for any self harm that happened to me because it’s unreasonable.

Not my best wording for the metaphor but why would a company specialized in creating fictional personas for individual users be liable if their fictional personas pretended they had real advice.

Aka how is this different than telling the doctors and the police that a horse told you that you would be hexed if you didn’t try and rob the store?