That’s part of the agreement too. Ternus or next guy/gal messes up one huge thing in any significant way, trust is burned and they’re just another Google.

(They are on watchlist for Apple Maps & other ads…)

More than one. The Apple Wallet fiasco, apple maps thing, etc have tested customer perception, before. Even some utter bullshit ones like the battery thing… they still sound like trust violations to dummies.

There’s some resilience, there.