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fn-mote • yesterday at 6:23 PM • 1 reply • view on HN

Is your implication that they are cheating Amazon by claiming there is no easy return route? Or are you saying that their many returns drew a ban even when they were being approved for them?

There is too little detail in the GP to draw a conclusion, so this comment seems unfair.


Replies

wahnfrieden • yesterday at 7:58 PM

They're accusing me of cheating Amazon and having experienced a ban myself. Neither is the case and my post didn't indicate either being so.

IDK why I'm catching an accusation and downvotes by telling people about Amazon customer support protocols that are internal policy but not documented publicly: that they will ban you for returns past some threshold of frequency and price, and they offer refunds for items that arrive damaged even if they first push you to spend your time returning them instead.