I own the duplex I live in. The actual property address is the rental unit. Every time the mortgage gets sold my tenant gets mail about it until I can change the mailing address back to my actual address (next door). It’s absolutely infuriating because the carelessness of my mortgage servicer who I don’t even choose makes me look bad.
You should be able to go to the USPS and do a change of address for yourself. That way every time mail for you is sent to your tenant, it will go to you.
https://moversguide.usps.com/mgo/move-combined-mobile will let you do it online.
It's a pain that you have to do this because of their incompetence. But it will save you the embarrassment.