alt Hacker NewsSupport burden? When did companies care about customer support or system maintenance?
They already did the bare minimum allocation to both despite engineering screaming at them.
I highly doubt executives are going to accept slower release and sale cycles in order to provide better support.
If anything, I expect this trend to accelerate. I’m imagining the opposite, a plethora of AI slop with increasingly burned-out engineers.
Replies
ekidd • yesterday at 4:53 PM
Buggy slop products will burn buyers and then people will buy less. The very-early-80s video game companies shoveled out slop, including a few games that wouldn't even launch. Which led to the Great Video Game Crash of 1983.
> slower release and sale cycles
Sales are out of their control.
If there’s a market for quality and you don’t have it, sales are going down no matter what the PHB wants.
If there’s not, watch out for the vibe-coded competitor.