The response from apple is insane, “please keep trying to reproduce this for us”. That is your job, apple engineer. As a manager of a large software org, a response like that from one of my engineers would drive me insane. Fix the damn problem or provide a timeline for addressing it. When you think the fix is released, then ask them if their issue was resolved.
> please keep trying to reproduce this for us
There's an engineer that's used to solely interacting with agents.
You need to get your head out of your bubble and realize that this bug does not move the needle on anything meaningful.
I work at a superscalar and we have also had about 40% increase in breaking bugs in prod year-to-year due to a lot of slop code. However, the engagement and revenue generated is up from the features. Why bother make a timeline and spend time and resources on things that the average user does not care about? Does the average person care about the OpenGL compatibility? No, so why would you spend effort on this instead of for example user engagement? Answer that.
I read the comments before the link and thought this was a bit harsh, but reading that response I now feel the same way you do.
The reporter ALREADY provided a minimal example and Apple is like "yup we're going to keep changing things and you need to keep rerunning the code you sent us and reporting here because we won't bother to run your minimal example ourselves".
Just wow.