>It sounds like you expect products to have zero defects, under any circumstances.

Again with the bullshit strawman. Did anybody said anything about "zero defects under any circumstances"?

Yes, production units can fail. Errors can be made in some factory. Or from some supplier.

Not the same as designing a crappy keyboard mechanism, people have called out as crap for years, insisting on it, and it failing people again and again - only to come with fanfare 5 years later to revert it as if you're innovating by doing so.

Or like making parts non replaceable on purpose and having them get worse performance in newer versions of the OS for no good reason. (The complimentary thing to tieing OS features to newer versions of the hardware for no reason, even when support for them in hardware form is absolutely not necessary).

>Show me a single product EVER that doesn't have failure modes or that lasts forever.

Conversation is over.