alt Hacker NewsIf they caused bots to flood a regulator with spurious issues then they'd be condemned for that too. Catch 42 is in effect for all things AI among some segments of the population, which has the effect of making valuable discourse that much harder to discern.
One option would be to pay humans to handle customer service. Then you won't have to worry about getting dragged for your terrible AI implementation, and you can be sure your NPS will go up. Not to mention that more people and their families can eat! Win-win-win!