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ponector • today at 2:34 PM • 1 reply • view on HN

Why do you think they need to do proper QA? People are going to buy their products anyway.


Replies

QuantumNomad_ • today at 10:15 PM

> People are going to buy their products anyway.

My iPhone 14 Pro 1TB finally broke down too much to remain usable a couple of weeks ago.

The screen shattered when the phone hit the floor. White and green lines on one side, making reading things more difficult and also straining on the eyes to look at at night. Since then, cracks in the screen cut my fingers ever ever so slightly on each touch. Not enough to make wounds, but enough to be discomfortable. I tried to use it still but over the next couple of days I dropped the phone on accident multiple times and now the touchscreen is not reacting as it should either. Some parts of the screen do not respond to touch at all, other parts still work, and others yet misregister where the touch is.

I investigated replacing the screen at third party phone shops. But it doesn’t make sense to pay to repair the screen. I was already living with a battery that was due to be replaced. And beyond that some hardware issue is preventing NFC from working since a year ago, so I can’t scan my passport NFC to renew my national bank id on it anyway either. Apple Pay doesn’t work, probably also because of the broken NFC. Finally, for whatever reason whenever I try to update iOS it fails saying it can’t verify the update after having downloaded it. Paying ~$200+ to replace the screen and battery and still having these other issues (NFC broken, and stuck on an older iOS version than it should) just wouldn’t be worth it.

I’ve been thinking long and hard about what phone to buy next for quite a while. And now that the screen broke and I was forced to make a decision I decided to not buy the latest greatest iPhone 18 Pro.

Because I am not as happy with Apple the company and their actions as I used to be.

I don’t want Android either however.

I ended up buying an iPhone 15 Pro 1TB second hand with good battery health. It gets me USB-C so that’s a plus compared to the 14 Pro I had.

All that is to say, no it’s not a given that we will keep buying new hardware from Apple directly anymore even if we did in the past used to buy our stuff new from them when time came to replace our old Apple devices. Of course even buying second hand is still supporting Apple indirectly to some degree. Because the people that do buy new from them know that a couple years later the amount they can sell that device for second hand to someone else is still pretty ok, relatively speaking.