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laiwejrliawj • today at 4:02 PM • 2 replies • view on HN

Does Apple even have QA anymore? Do they even do user testing? I know a lot of people who have left Apple testing and validation in the past few years and every new macos and ios release is buggier than before. Insanely basic stuff where anyone actually using the app for a few days would have caught glaring UI and usability problems. I haven't worked there, but what I can see with my own two eyes makes me assume they've automated the hell out of usability testing. Maybe software is only being tested by other software. Maybe developers are the only people testing their own features. Many of the bugs I'm seeing today are iphone4 bad. How did no one ever pick up the phone and hold it in their damn hand? And on top of that, it certainly seems like they're hyper-focused on new features and are utterly ignoring foundational systems that everything runs on. Preview, Mail, and Finder are going down the tubes fast. I intentionally don't update my personal macbook because I see so many bugs in each new release on my work macbook.


Replies

wolvoleo • today at 10:11 PM

It could be that they're doing what Microsoft did 10 years ago, they fired all their QA teams and replaced them with automatic tests and telemetry. It's part of the reason Windows breaks so much these days.

I'm sure they saved a ton of money though.

> [iPhone 4] How did no one ever pick up the phone and hold it in their damn hand?

That's well documented, all their field testing models were disguised as iPhone 3Gs with a rubber case around them. Gizmodo got their hands on one from a drunk engineer who left it in a bar.

So they didn't actually touch it with their bare hands ever, outside of the office at least.

gilrain • today at 4:10 PM

"Ain't gonna buy no more no more, ain't gonna buy no more. How in the heck can I spike my debt if I ain't gonna buy no more?"

Capital won't like what comes next.

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