"Airbnb" is a label that represents a massive range of situations. Different guests, different properties, different expectations.

I'm a host, I've had hundreds of stays over several years, and I have stellar reviews. It's a large house so there's a $250 cleaning fee. I ask guests to start the dishwasher and take their trash to the dumpster at the end of the street.

I'd say I have two types of guests. The first type is the 99% - they are friendly, grateful, and make the whole thing worthwhile. People who ask for recommendations on the area, leave a nice note in our guest book, and are grateful and respectful of our home. They never complain about taking care of a few things before they leave, and often ask what else they can do. It's honestly a source of positivity for everyone involved to have them stay in our home.

I can count on a single hand the number of times I've had the second type of guest. Exploitative people who have it out for us the second they check in and won't be satisfied until they've extracted money and apologies. As a host, I have literally zero recourse against these people. The system is set up to let them behave this way, and they make me more cautious and my home more expensive for everyone else.

Getting to my point - everyone comes to conversations about Airbnb with an enraged, polarized point of view. It's still a thriving platform with absolutely everything in a single place. The homes range from bare bones crash pads and neglected side projects to true luxury experiences. The guests range from people you are happy to have met to true predators.

Unfortunately, Airbnb and Vrbo have created an absolute race to the bottom. As a host I have next to zero ability to screen who stays with us, and I'm basically at the mercy of bad actors. They extract huge fees and are unhelpful to me and barely helpful to my guests. They introduce ham-fisted rules like this every few months and are revenue optimizing themselves off a cliff.

This is a market that could benefit from more choice.