So what do the LEO and prosecutors believe here? That she managed to conceal the money coming into her possession, that she managed to conceal the connection between her internet accounts and the cashapp and facebook activity ... that she had cashapp accounts in many other names, yet she signed up for cashapp with her real name for the account used in the scamming?
A commenter on the article suggests Block needs to do more to verify the account identity-- what are they supposed to do? The scammers have as much or more information than Block does about a person... in part because stealing that "verification" information is primary what powers these scammers in the first place.
If companies did managed to find some morsel of verifiable PII that the scammers don't have (what-- pictures of your butt? they've already got everything else!)-- they'll have not long after companies begin demanding it.