It's deliberate but not malicious. Like when my kids ask for a new toy. Saying no because we can't afford it is deliberate but not malicious.
State agency resources are finite. I know my small town had to jack up property rates like crazy this year just to make its slim budget (it's the largest source of revenue, and the 2d is sales tax, which is unfortunately in the toilet thanks to several ruinous federal policies causing people to spend less and fewer people to come as tourists).
If we got FOIA requests, lol, it would take years to respond and would be so expensive. We don't even have a city attorney position. It's contracted out to a law firm because it's cheaper.
Some big FOIA request would cost us an insane amount of money through no fault of our own. Our voters don't want to pay higher taxes, so that's the state of things.
> Our voters don't want to pay higher taxes, so that's the state of things.
So the alternative is to act against the law and not answer FOIA requests? You should demand high enough taxes to fulfill your obligations. If voters are unhappy about their height, they should elect people who make different laws the next time.