That only applies to subscriptions. Enterprise customers pay API rates and therefore per-token. Being wasteful would directly increase Anthropic's profit, assuming they're not selling them at a loss.
Overall I find this line of thinking pretty dubious. Competition exists. Yes, model provider X can run up my bill by instructing its model to do busywork. But I can easily swap to providers Y, Z, A, B, C.
I happen to find I'm receiving exceptional value from provider X, so I don't switch.
API customers can swap to alternate providers even more easily than subscription customers.
Overall I find this line of thinking pretty dubious. Competition exists. Yes, model provider X can run up my bill by instructing its model to do busywork. But I can easily swap to providers Y, Z, A, B, C.
I happen to find I'm receiving exceptional value from provider X, so I don't switch.
API customers can swap to alternate providers even more easily than subscription customers.