alt Hacker NewsFor whatever reason, I find the reviews and rating of eateries on delivery apps locally to be extremely undiscerning. (Or fake?) Like restaurants that have bottom-tier 3.8-stars on Google Maps will be 4.8-star top-rated places on Uber Eats. Basically everything is mashed into the same rating scale as Uber drivers themselves, so what reputation difference even exists between different places?
(And at that, one my biggest complaints of Google Maps is that the reviewers are undiscerning and/or fake compared to what Urbanspoon had before it died.)
Sure, me too. When I do leave a review I make it honest and detailed, but I'm not everyone and some people seem to suck at reviewing things. (Or maybe they're getting paid: There's a Chinese buffet that I go to sometimes that offers a discount for a 5-star review on Google Maps. I should take a picture of the sign and put it on Google; the food is OK, but slime is slime.)
But do the reviews of a ghost kitchen differ in these ways compared to a sit-down restaurant? If not, then: They each have the same reputation to build and uphold -- whatever that reputation is worth.