logoalt Hacker News

broken-kebab • last Thursday at 10:54 PM • 1 reply • view on HN

There are working procedures to follow in such situations, and minimally competent ISPs deal with them well enough so that most users don't even know the problem exists.


Replies

Karrot_Kream • yesterday at 6:38 PM

Back when I managed teams that dealt with API traffic at a unicorn, this wasn't the case. We'd ban a /32 and several times customers would start reaching out to our support portal (which ran behind different ingress rules) asking why they couldn't use the site a couple weeks later.

I've never worked on the ISP side so there's no doubt that there is a process at the competent ones, but my guess is most users do not have a competent one.