Well if your hospital is running on the cheapest possible internet made for houses, then you have no rights. You should GET a contract that includes what you actually need.
Service was marketed to corporations, (FiberCorp, business branch of FiberTel)
Also, in technical terms the tech is the same, the internet connects corporations with consumers so it's not surprising that the connective tissue is homogeneous, and there is no strict protocol asymmetry (unless you posit that there's an upload/download semantic association with upload producers and download consumers) so if there's any difference between an consumer and a corporate connection, it comes down to raw traffic volume, which in this case is 1Gbps, which both theoretically and empirically has been fine for years.
Service was marketed to corporations, (FiberCorp, business branch of FiberTel)
Also, in technical terms the tech is the same, the internet connects corporations with consumers so it's not surprising that the connective tissue is homogeneous, and there is no strict protocol asymmetry (unless you posit that there's an upload/download semantic association with upload producers and download consumers) so if there's any difference between an consumer and a corporate connection, it comes down to raw traffic volume, which in this case is 1Gbps, which both theoretically and empirically has been fine for years.