I’m not sure if you’re running the latest frontier models. Every single engineer (and myself included!) has mentioned numerous times how nothing beats AI in debugging. My other guess would be that you have non-standard set up that Opus 5.5 doesn’t know off the bat how to debug.

I wouldn’t say the same a year ago, but usually we get preliminary reports during incidents before someone can even auth to debug. Almost all the time, nowadays, the report is correct. We obviously verify it.