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temp123477 • today at 3:21 AM • 10 replies • view on HN

The mistake is thinking the first S is what people pay for when it is the second S.


Replies

whazor • today at 10:14 AM

The technical infrastructure of Bending Spoons is interesting.

For people who don't know Bending Spoons, their strategy works as follows:

1. Buy SaaS company

2. Set up new product team of 15 people in Europe

3. Re-implement backend on Bending Spoons technical platform

4. Make the original company (100 people?) redundant

But what I find interesting is that their technical platform is fifty different generic reusable parts that work on whatever they put on top of it: Vimeo, Evernote, Miro, Airtable.

Combing back to OccupySaaS: there could be real value in a 'generic core' and then re-engineer all SaaS solutions on top. And then to get service again for the core.

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ozim • today at 5:50 AM

To expand on that, yes bunch of people believe they pay for buttons, text boxes so features and UI.

Completely forgetting, security updates with regression testing , backups, data structuring, performance engineering.

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maoberlehner • today at 10:12 AM

To some extent, but for the most part, they're paying to shift responsibility to somebody else.

The people who buy software are not the ones who pay the bill. If you hire a contractor to build custom-tailored software:

- If it is buggy or lacking, you'll be blamed.

- If it gets hacked, you'll be fired.

- If it works well and saves the company millions, you get a pat on the back.

The incentives are off. Why on earth would you not go with the established provider?

akersten • today at 5:46 AM

Maybe for enterprise box-checking. I'm sure that can be outsourced to some separate liability-shield or narrow consulting service instead. For a lot of companies, the software bit is actually all we need. I hope the current shakeout lays bare the "SaaS" whose only reason to exist as a SaaS is gluttony. ArtCraft is doing a great job illustrating that for one particular company.

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samrus • today at 8:40 AM

Thats easy: service providers can train on the spftware to offer the service. Its literally what theyre for. Redhat didnt make linux but charges a reasonable price to support it. Like lets open source slack or something, and enterprises could self host it, or get it served by one of the service providers that pop up. And if there are bugs that are reported, then the service provider could use AI to fix them and upstream the changes so all the users benefit from it

The difference will be that they can have rent seeking practices when the software itself cant be taken hostage. They'll charge for the service and wont leech off the user for way more money than they deserve for making and maintaining the software

api • today at 10:12 AM

It’s amazing to me that it’s 2026 and dev culture has still, after decades, never managed to comprehend the biz side of the industry.

Is this true in other industries? I suppose there’s probably car people who don’t understand that most people don’t buy cars because they love cars. They buy what cars do. If they could get what cars do without having to hassle with a car they would.

muppetman • today at 8:09 AM

I can’t believe you’ve summed this up so succinctly.

bill10 • today at 4:38 AM

can't agree more

grohan • today at 3:28 AM

spot on :)

jongjong • today at 3:37 AM

Specifically, they pay for the cronyism aspect of the service. They pay because they're friends with the founder (or the decision-maker expects kickbacks now or in the future or at the very least; they share the same VC and are doing someone a favor), not because they need the features of the software. The features are only there to provide narrative support (I.e. justification for the money being paid). You can see that this is the case when the software gets really bad and there exist free open source solutions, the company has self-hosting capacity, but the company keeps using the expensive, clunky SaaS solution founded by their buddies... Then sometimes they jump ships to their buddy's SaaS company and get a nice fat salary as a reward for having helped to create the parasitic dependency.

The OccupySaaS people are delusional thinking that the system works well enough and is honest enough that a solution exists within the confines of that system. Same delusion the Occupy Wall Street folks had. Didn't work out for David Graeber, did it? The tech sector is fully and thoroughly owned. We're not heading towards feudalism. It's already tech feudalism. The tech landscape has been fully monopolized. You can't do any business in tech without the approval of a tech overlord.

There is 'how the situation looks' and then there is reality which is 100 times worse.

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