I also think it’s fair to expect that non-technical people learn some technical reasoning. They don’t need to be engineers, but IMO it’s completely ridiculous that we just let anyone who is business-adjacent off the hook for not knowing anything.

Business people should understand, at a high technical level, how their products work and what they’re actually asking to implement.

I’ve worked with many great business analysts and product people and consistently the best ones are the ones with the “engineer brain”. They might not know how to read even a single line of code, but they understand software products from their pieces. Those people consistently propose high-quality and feasible solutions. Other business people do not.

As developers, we are expected to constantly think on our feet and adapt. We learn new products and methods on practically a weekly basis. But for whatever reason, the business folk are not even expected to understand the product they help build. There’s such a large disconnect there between dev and business.

THIS is your answer, leoqa. The business value is the $$ the company can lose if it goes wrong.

If higher-ups have no technical insight, round up and give them two numbers: $$ if a bad thing happens, and $$$$$ if the worst thing happens.