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michaelt • yesterday at 8:53 PM • 1 reply • view on HN

Never used Salon myself, but I've also seen this a lot. I assume a lot of these organisations pull in some third-party credit card processing, then when asked "do you want high security and low fraud?" they answer "Yeah of course"

Then the credit card processor asks for card details, full address, phone number, captcha, browser fingerprinting, IP address reputation, validate the payment in your bank's app, reject foreign cards, reject prepaid cards, and so on.

Then a customer like me who is literally at the checkout trying to give them money isn't allowed to.

And they're selling digital goods - pixels are free, a non-paying customer doesn't cost them anything!


Replies

lisper • yesterday at 9:03 PM

Yeah, I used to work on credit card processing so I'm very familiar with this. I don't remember the details, but my vague recollection is that Salon's process was much worse than just normal card processing set to high security. I remember seeing layers on layers of third-party Javascript with questionable provenance, lots of personal questions. I tried to work around it all for a bit because I really wanted to support them (I've been reading Salon since they launched) but eventually just threw up my hands in despair and figured they were probably doomed anyway because surely I was not the only one having the same experience. :-(