alt Hacker NewsWho is the customer and how much are they paying for customer support? Because on Meta, the person visiting the website is not the customer.
Replies
choo-t • today at 9:12 AM
Meta does sell ad-free membership for Instagram and Facebook, it should make the subscriber a customer.
drawfloat • today at 9:14 AM
That's not really true anymore since they started offering subscriptions.
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They absolutely are. They are paying with their data rather than cash.