alt Hacker NewsThey have to prove that the changes you made is what caused the failure. If they can't and/or the changes are unrelated to the warranty claim, they have to honor it.
They have to prove that the changes you made is what caused the failure. If they can't and/or the changes are unrelated to the warranty claim, they have to honor it.
That's very reasonable. And the warranty should of course get voided if it is evident that the user customization could have caused whatever problem.