Yeah, my consultancy had used Harvest for over a decade. It just worked; it did what we needed, and I didn't think twice about the $1500/yr or so bill... Until this year when they dumped us over into "enterprise" and charged my business card TWENTY THOUSAND DOLLARS. I found that charge two days after it posted when I went in to remove a seat for a contractor who had moved on. I absolutely lost my shit. I couldn't get ahold of anyone at harvest at all, and wound up executing a charge back. Finally someone reached out via email with a "deal" charging us "only" $5000/yr (for literally the same service we had used prior). I get an increase of maybe even 10% but this was pure nonsense. Ultimately harvest refunded us and the chargeback was reversed, which came with its own set of problems.

In response we have moved every SaaS we still use over to monthly billing. For time tracking, we're now using an internal vibe coded app, and it does exactly everything I need it to do. These fools really screwed themselves, IMO. I'm pretty sure I'm not the only person who would have just kept paying for and using the software indefinitely.