There are a couple documented things where it has degraded: in late 2025 or so when they transitioned to TPUs, they had a bug in the compiler affecting sampling logits in a cheaper approximate way than GPUs and that caused a big degradation. They never told users "sometimes we'll sample logits in a cheaper approximate way," but the main issue was the bug and not really an intentional thing at least from how the characterized it.
TPUs only made up a small percentage of the fleet, but, exacerbating that bug, if you got routed to a TPU instance at some point in your chat then another bug kept you routed there for the remainder of the chat.
The second one I'm aware of is earlier in 2026 they decided to save usage by stripping out all thinking tokens if you left your chat idle for one hour (cache timeout) and then came back to it, causing massive model performance degradations. This one also made me very skeptical of Chinese distillation, until the reports of how you could use Haiku to extract the raw reasoning of the larger models.
They fixed that, but recently they switched to doing auto-compactions for long running chats in anticipation of them going stale in cache. I think that one is usually what you want anyway and there is at least a way to recover to the uncompacted chat if you really need it, but it might also be a source of some degradation people are seeing now.