I wish the headlines around such things were more honest and would just say the truth: "$company is currently offline because we never really invested in security and thought we could just wing it"
Yes, because public libraries are well known for being awash in spare cash and never ever operate on a shoestring budget.
That’s not an excuse. They chose to operate an online service, one that collects personal information. That entails the responsibility to secure it. If they can’t do that, they shouldn’t have offered the service.
Exactly. No sarcasm. Public services should stop hiding the pain. People voted for this. They should carry the pain. In this case the QPL should have said decades ago: “we cannot offer these services in a secure manner on this budget, therefor we will stop offering our services.” Instead they choose to “wing it”.