The only reason I lay that sort of blame is that it seems like the person looking for AI to make those decisions is the kind of person that needs a travel agent.

Let’s say 95% of the market moved to self-booking online, the remaining 5% still wants someone else to handle all the details of arranging travel.

So, like you said, AI isn’t to blame for the decline of the market, but I think that for those 5% of people who don’t want to do the booking legwork themselves, AI is now moving into this niche and, in my opinion, it’s going to do a worse job and/or lead to more technofeudalism where a network of local agents is now going to be put out of business in favor of a small handful of global AI travel companies.