> I hear this so much, but this hasn't been my experience. My experience goes back to Exchange 4.0. I've run every version of Exchange in production. Am I the only person who has a favorable impression of the product?
yup. You're the only one.
When we ran our own mail servers, "some fuckery with client's Exchange server config" was good 90% of mail problems we had.
And my experience with the cloud version management decided we will migrate to has been entirely awful too, simple stuff like "stop spamming the mailing list I get constantly" is entirely impossible to set up, despise both global and per mailbox rules to let it thru, it still lands in spam and the useless support we apparently pay for can't figure out why
Managing it in small and large corporate enviornments for over a decade led me to believe that when it was working, Exchange was very stable and reliable.. But when things would break, they would break in a way that required extensive knowledge of all the areas to fix. Which was a form of job security so Im not complaining.
I guess past reliability might be irrelevent here if an AI slop patch for AI discovered exploits caused the outage. Just speculation though. Since exchange has so many moving parts and so much legacy code, with even more bolted on to make it a cloud service, I could see how an AI exploit fix would not have all the context needed.
There is no information that it was caused by Exchange either, guess we have to wait on those answers. It is just a reasonable assumption.
> When we ran our own mail servers, "some fuckery with client's Exchange server config" was good 90% of mail problems we had.
As an Exchange admin (and Postfix, Sendmail, qmail, exim) that was my experience, too. I think the popularity of the product, questionable defaults, and the low barrier to entry for admins (read: lacking in experience and knowledge) contributed to that.