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chasd00 • yesterday at 10:00 PM • 5 replies • view on HN

Never let a crisis goto waste. Someone screws up and the first reaction is to say “we need more money”


Replies

thaumaturgy • yesterday at 10:47 PM

Snark aside, this is actual advice in Crisis Engineering by Nitze, Weaver, and Dickerson, and largely matches my experiences as well. You can harp on and on and on at upper management about why budget or attention needs to be allocated to take care of something before it blows up into a much bigger problem, but they'll never move on it -- until it actually does blow up, and then suddenly you've got nearly a blank check to do whatever's necessary to make sure it never happens again.

If you don't take full advantage of that, you're missing out on possibly your only opportunity ever to fix whatever's needed fixing for years.

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ethbr1 • yesterday at 10:25 PM

> first reaction

The FAA et al. have been working to modernize US ATC since ~2003. https://en.wikipedia.org/wiki/Next_Generation_Air_Transporta...

The next step is a ton of hardware upgrading, which always costs real money.

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AnimalMuppet • yesterday at 10:23 PM

When the system is held together with chewing gum and 1980s-era software, when it fails, "someone screws up" is not a fair reaction. Of course it fails! The wonder is that it still mostly works.

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kulahan • yesterday at 10:18 PM

Should probably have waited 48 hours for the news cycle to move on and ensure absolutely nobody knows the money is needed

sailfast • yesterday at 10:13 PM

They asked for the money before the crisis which makes the timing even MORE conspiracy coded somehow