There's absolutely no need for an "app" / "website", a phone, and everything that comes with using that choice, i.e. original posters 10 steps, to pay for parking.
The design choices added more friction than walking past a "pay and display" machine.
The design choices added more friction than displaying a monthly/anual pass that you purchase for regular parking at places like universities.
The design choices added more friction than driving through a boom gate with camera recording license plate, and auto charging you on the exit or taking payment at exit.
You now need your phone with you, fully charged, to complete a transaction for what used to be a quick, simple process for at least 50 years.
alt Hacker News
There's absolutely no need for an "app" / "website", a phone, and everything that comes with using that choice, i.e. original posters 10 steps, to pay for parking.
The design choices added more friction than walking past a "pay and display" machine.
The design choices added more friction than displaying a monthly/anual pass that you purchase for regular parking at places like universities.
The design choices added more friction than driving through a boom gate with camera recording license plate, and auto charging you on the exit or taking payment at exit.
You now need your phone with you, fully charged, to complete a transaction for what used to be a quick, simple process for at least 50 years.